Update caused my program to revert back to trial

[sickly]

I bought Magic Particles about 3 monthes ago. Yesterday, when I launched it, I got a menu that said an update was available. I install this update, and it reverts my full registered version back to trial. I cannot find anywhere on the site to recover a lost password, or username. When i tried to contact customer server, I get this strange error message that says cannot connect to "Stop" after sending the email to them. any advice? this is very bizzare, and im going to be pissed if i just spent all this money on this software, and I cant even use it now.

[Odin_KG]

I sent your registration key on your email.

[sickly]

I cannot find a email from anyone at astralax at any of my email addresses.

[Odin_KG]

I cannot find a email from anyone at astralax at any of my email addresses.

I sent to you private message with key.